PRIVACY POLICY

Last Updated of the privacy policy : 22/04/2025

Welcome to Orchid Island Real Estate ! We are committed to protecting your privacy policy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communications.

By using our website orchidisland.immo , you agree to the terms outlined in this Privacy Policy.

1. Information We Collect for privacy policy

We may collect the following types of personal data when you interact with our website or services:

1.1 Information You Provide Directly
Contact Information : Name, email address, phone number, postal address, etc., when you fill out forms (e.g., contact forms, property inquiries, or newsletter subscriptions).
Professional Information : Details about your real estate needs, preferences, budget, or property interests.
Identification Information : Copies of identification documents (e.g., passport or ID card) if required for legal or contractual purposes.
1.2 Automatically Collected Information
Technical Data : IP address, browser type, operating system, device information, and browsing behavior on our website.
Cookies and Similar Technologies : Information collected through cookies or other tracking technologies to enhance your experience and analyze site usage.
1.3 Information from Third Parties
We may receive information about you from third parties, such as real estate partners, social media platforms, or public databases, but only when permitted by applicable laws.

2. How We Use Your Personal Data

In our privacy policy we process your personal data for the following purposes:

To Respond to Inquiries : To provide information about properties, services, or other requests made through our website.
To Provide Services : To manage real estate transactions, rentals, or other services you request.
Marketing and Communication : To send newsletters, promotional offers, or updates about our services (only with your consent).
Improving Our Website : To analyze user behavior, optimize site performance, and enhance your experience.
Legal Compliance : To comply with legal obligations, such as tax reporting or anti-fraud measures.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent : You have explicitly agreed to the processing of your data for a specific purpose (e.g., subscribing to our newsletter).
Contractual Necessity : Processing is necessary to fulfill a contract with you (e.g., managing a property purchase or rental).
Legal Obligation : Processing is required to comply with applicable laws (e.g., tax or accounting regulations).
Legitimate Interests : Processing is necessary for our legitimate business interests, such as improving our services or ensuring the security of our website, provided these interests do not override your rights.

4. Sharing Your Personal Data

We do not sell or rent your personal data to third parties. However, we may share your information with the following entities under specific circumstances:

Service Providers : Trusted partners who assist us in operating our website, conducting business, or providing services (e.g., IT support, marketing agencies, payment processors).
Legal Authorities of our privacy policy: When required by law or to protect our rights, property, or safety.
Real Estate Partners : If necessary to facilitate property transactions or collaborations.
All third parties are obligated to keep your data confidential and secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

For example:

Contact inquiries: 25 Years.
Transaction records: 25 years for tax purposes.
Once the retention period expires, your data will be securely deleted or anonymized.

6. Your Rights

Under applicable data protection laws, you have the following rights for our privacy policy regarding your personal data:

Right to Access : Request a copy of the personal data we hold about you.
Right to Rectification : Request corrections to inaccurate or incomplete data.
Right to Erasure : Request the deletion of your personal data under certain conditions.
Right to Object : Object to the processing of your data for specific purposes (e.g., direct marketing).
Right to Data Portability : Request the transfer of your data to another organization in a structured format.
Right to Withdraw Consent : Withdraw your consent for processing at any time, where applicable.
To exercise these rights, please contact us at:

Address: Jbel Gueliz, 3rd Floor, Office 10, Marrakech, 40010
We will respond to your request within 30 days and may request additional information to verify your identity.

7. Security Measures of our privacy policy

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, and restricted access to authorized personnel.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage.

Types of Cookies Used :
Essential Cookies : Necessary for the website to function properly.
Analytics Cookies : Used to track visitor behavior and improve site performance.
Marketing Cookies : Used to deliver personalized advertisements.
You can manage or disable cookies through your browser settings. For more details, refer to our Cookie Policy .

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Us!

Phone : +212 6 186-8888
Address : Jbel Gueliz, 3rd Floor, Office 10, Marrakech, 40010

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